Here’s something nobody tells you when you start looking at PCD pharma franchise opportunities: finding a company is easy. Finding the right one is where most people slip up.
Open Google or IndiaMART and you’ll see hundreds of offers. Every one promises “high margins”, “monopoly rights” and “zero investment”. They all sound great. A few months later, some distributors are stuck with stock that won’t sell, a company that has stopped answering calls, or a product that gets pulled up in a quality check.
So before you pay a security deposit or place your first order, sit down with the company and ask the questions below. If a company gets uncomfortable, or answers with fluff, that tells you plenty.
1. Does the company have its own manufacturing unit, or is it just a marketer?
Some PCD companies manufacture in their own plant. Others buy from third-party units and only handle sales. Neither is automatically bad, but you need to know which one you’re dealing with.
Ask directly: Who makes the product I’ll be selling? If it’s third-party manufactured, ask for the manufacturer’s name and licence number. If something goes wrong with a batch, you want to know exactly who is responsible.
2. Are the licences genuine and up to date?
This one is non-negotiable. Ask to see:
- The manufacturing licence issued by the State Drug Control authority
- The GST registration
- WHO-GMP or other quality certificates, if they claim to have them
- Product permissions and approvals for the specific formulations you’ll sell (for example, FSSAI for nutraceuticals or the relevant AYUSH licence for ayurvedic products)
Don’t just accept a PDF on WhatsApp. Check the licence number, the validity date and whether the address matches the factory they’ve described. It takes ten minutes and can save you months of trouble.
3. Is the facility compliant with the revised Schedule M?
This is a newer question, and a very important one. The revised Schedule M (India’s updated Good Manufacturing Practices rules) has been in force for all manufacturing units since 1 January 2026, after the last extension for smaller units ran out at the end of 2025. State drug regulators are inspecting units, and the ones that haven’t upgraded risk action.
Ask the company plainly: Is your plant compliant with revised Schedule M, and can you show me the proof? A company that has done the upgrade will be happy to talk about it. One that changes the subject is a red flag, because a plant that can’t keep its licence can’t keep your supply going either.
4. What does the product range look like, and does it fit your market?
A long catalogue isn’t the same as a useful one. Think about the doctors, chemists and hospitals in your territory. Do they prescribe what this company sells?
A good PCD company should offer a balanced range, for example general tablets and capsules, injections, syrups, softgels, and, if you want it, ayurvedic or nutraceutical products. More important than size, though, is whether the specific products suit the diseases and prescribing habits in your area.
Ask which products are their fast movers and why. A confident company will have real answers.
5. Will you get exclusive territory rights?
“Monopoly rights” is the most overused phrase in this industry, so don’t take it at face value. Ask:
- Is the exclusivity for the whole product range, or only for selected products?
- Is it for a district, a state, or just a few towns?
- Will you get it in writing, with the area clearly named?
- What happens if you miss a sales target? Can they give your area to someone else?
If the answers are vague, assume the protection is weaker than advertised.
6. What are the real numbers: MOQ, pricing and margins?
Don’t stop at the headline margin. Ask for a full price list and work out the numbers yourself.
- What’s the minimum order quantity for the first order, and for repeat orders?
- Is the quoted price (PTR/PTS) inclusive or exclusive of GST?
- What are the freight and packing charges?
- What are the payment terms: advance, partial or credit?
- Are there any hidden fees, such as registration, security deposit or “branding” charges?
A 30% margin on a product doctors never prescribe is worth less than a 20% margin on one that moves every week.
7. How do they handle quality, and can you see the proof?
When a patient has a bad experience, it’s your name the chemist and doctor remember, not the manufacturer’s. So ask about quality before you commit.
- Can they share batch-wise Certificates of Analysis (COA)?
- Do they test raw materials and finished products in-house or at an approved lab?
- Has the company or the manufacturing unit had products declared “Not of Standard Quality” (NSQ) in the past? You can often find this in public regulator reports.
- What is the shelf life on delivery? Ask for stock with a reasonable remaining life.
A company that takes quality seriously won’t mind these questions.
8. What marketing and promotional support will you actually get?
Medicines don’t sell themselves. A doctor needs a reason to try a new brand from a company they haven’t heard of.
Find out what’s included: visual aids, product literature, detailing material, doctor’s samples, brand reminders and training for your team. Also ask whether the company follows ethical marketing norms and doesn’t push you to promote in ways that could land you in trouble.
Good support isn’t about freebies. It’s about helping you build trust with prescribers.
9. What’s the policy on expiry, returns and slow-moving stock?
This is the question distributors forget until it hurts. Every distributor ends up with some slow stock. What matters is what the company does about it.
Ask:
- Will they accept near-expiry or non-moving stock for replacement or credit?
- Is there a time limit or a percentage limit on returns?
- Who pays the freight on returns?
Get the answer in writing. A verbal “we’ll manage it” is not a policy.
10. How quickly do they deliver, and how reliable is the supply?
Running out of a product your doctor has just started prescribing is how you lose that doctor. So ask about:
- Standard dispatch time after an order is confirmed
- How they handle backorders and shortages
- Which transport partners they use
- Whether packaging is properly done for tablets, injections and liquids
If you can, check this from an existing distributor’s experience rather than relying on the company’s word.
11. Can you talk to their existing distributors?
This is the best due diligence you can do, and it costs nothing. Ask the company for references from two or three active distributors, preferably in states other than yours so there’s no conflict.
Then call them and ask: Is the company honest on pricing? Do they dispatch on time? How do they handle complaints? Would you sign with them again?
Pay as much attention to what people don’t say as to what they do. A pause before answering usually means something.
12. What does the agreement actually say?
Never start a business relationship on a handshake. Before you sign, read the agreement carefully and look out for:
- The exact territory and products covered
- Duration, renewal and termination terms
- Minimum sales commitments (and the penalty for missing them)
- Who owns the brand names and trademarks
- Dispute resolution and the jurisdiction (which city’s courts apply)
If you’re not comfortable with legal language, it’s worth paying a lawyer a small fee to read it. That’s cheap compared with what a bad contract can cost.
A few things you’ll need on your side
A good company will also ask you some questions. To run a PCD pharma franchise in India, you’ll typically need a valid drug licence (wholesale), a GST number, and a basic setup for storage and distribution. Requirements can vary by state, so it’s worth checking with your local drug control office before you place your first order.
Quick red flags to watch for
- They refuse to show licences or certificates
- They push you to pay a large amount up front, with nothing in writing
- The margins on offer are far higher than anyone else’s
- They’re slow to answer questions now (it only gets worse after you’ve paid)
- They have no references, or won’t share any
The bottom line
Choosing a PCD pharma company is really a long-term partnership, not a one-time purchase. The right partner gives you good products, honest pricing, steady supply and genuine support, and in return, you put in the work of building relationships in your territory.
Take your time, ask the awkward questions, and get everything important in writing. A few extra days of checking now can save you a lot of money and stress later.
Looking for a PCD pharma partner you can ask these questions to?
At Ambreyo Lifesciences, we’re happy to answer every one of them, with documents. Our range covers general tablets and capsules, injections, softgels, syrups and ayurvedic products. Whether you’re starting out or expanding your existing business, we’d love to talk.
📞 Call or WhatsApp: +91-9736308080
✉️ Email: enquire@ambreyolifesciences.com

